Refund & Cancellation Policy

View Growth Labs has no contracts or commitments. You can cancel at any time, and you only pay for months in which your campaigns ran.

Cancelling

You can cancel any campaign from your dashboard, or by emailing support@viewgrowthlabs.com. When you cancel, our team is notified and stops the ads in your Google Ads account. Because the Google Ads account is yours, you can also pause or remove ads there yourself at any time, and you can remove our manager access to your account whenever you like.

What you’re billed after cancelling

We invoice our platform fee monthly, for the previous month’s ad spend (see pricing). After you cancel, you’ll receive one final invoice covering ad spend up to the point your ads stopped. There are no cancellation fees, and the monthly minimum fee only applies to months in which you had ad spend.

Refunds

• Platform fees are charged for campaign management already delivered, so they are generally not refundable.
• Billing errors: if we invoice you incorrectly, tell us within 30 days of the invoice date. We’ll correct it, by a refund or a credit on your next invoice.
• Ad spend is billed directly by Google to your Google Ads account, not by us. Any refund or credit for ad spend is handled by Google under its own policies.

Results

We work to get your videos the most views for your budget, but views and other results depend on YouTube and its audiences. We can’t guarantee a specific number of views, and results alone aren’t a basis for a refund.

Contact

Questions about this policy? Email support@viewgrowthlabs.com.